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Post Tree Test IA Implementation
Setting Criterias
With such a huge existing IA, it is important to set and standardise a set of criterias/guidelines that determine “appropriate” levels and number of links. This was then discussed with the stakeholders for the changes to the overall IA such what is the benchmark, the primary, seconday and tertiary levels to group the respective links etc.To ensure a logical, scalable, and user-centric navigation system, we established a clear set of Information Architecture (IA) principles in collaboration with our stakeholders. These guidelines informed how content was structured and labeled across all levels of the hub menu:
Primary Level
Limited to a maximum of 6 top-level categories for a clean and manageable structure
Tertiary LinksRestricted to no more than 30 links per tertiary level to prevent clutter and maintain scannability
Descriptive & Consistent Labeling
- Labels were kept concise (max 35 characters), avoiding jargon or internal 'make-up' terms.
- Consistency in formatting (e.g., Title Case)
- Link titles were aligned with corresponding page titles, with optional brief context in brackets for clarity.
- Links within each level were ordered alphabetically to enhance predictability and ease of scanning.
Before
After
Examples of Key Changes
- Streamlined the ‘Resources’ section by consolidating redundant paths and removing any links that are of a least priority as the previous IA has an overcrowded number of links.
- Links are restructured and reorganised by grouping the links appropriately in their respective main primary category such as “work tools”, “personal & team devt” were moved from “Resources” to “Empower & Collab which is more appropriate in terms of the relevance of the links and the category.